At an early-stage startup, speed is currency. Growth is king. Revenue is survival. But what happens when your manager is more focused on building polished processes than building the business?
I once worked under a manager who was obsessed with processes. Sophisticated, multi-step workflows, documents, checklists—some of them better suited for a company with seven years in the market, not two. I was hired to lead marketing, build a team, and most importantly, drive pipeline and revenue. But instead, I spent countless hours developing internal documentation that served future hypotheticals, not present realities.
It was frustrating. It was misaligned. And it wasn’t helping the business grow.
The Process Trap: When Good Intentions Miss the Mark
Let’s be clear—processes do matter. They create clarity, reduce risk, and help scale operations. But at the wrong stage of growth, process can become a drag instead of a lever.
In startups, timing is everything. According to First Round Capital’s research, the most successful seed-stage startups tend to prioritize customer acquisition and product-market fit over internal structure. The founders and early team are usually in “learn fast and act faster” mode. Over-engineering processes too early often results in lost momentum and missed opportunity.
In my situation, the manager’s rationale was that we were “setting up the company for a better future.” But here’s the catch: if you don’t survive the present, there is no future.
Why Some Managers Default to Process
Managers who over-prioritize process tend to fall into a few categories:
- Risk-averse: They want to create safeguards against failure, even if it slows execution.
- Control-oriented: Detailed processes can feel like a way to maintain order or control.
- Experience mismatch: They might come from a large company or later-stage environment where process was the key to success—but they’ve failed to recalibrate for startup speed.
- Personal preference: Sometimes, it’s simply a matter of what they’re comfortable with or good at—even if it’s not what the company needs most.
Understanding the “why” behind a process-obsessed mindset can help you better navigate the relationship.
How to Deal With a Process-Minded Manager (Without Losing Your Mind)
- Reframe the Conversation Around Outcomes
- When your manager proposes a new process, ask: How will this help us generate revenue, grow faster, or serve our customers better—right now?
- Push the discussion back toward business impact, not theoretical structure.
- Translate Growth Needs Into Process Language
- Instead of rejecting process altogether, propose lightweight, agile structures that support execution. Show that you’re not anti-process—you’re pro-outcomes.
- For example: “Here’s a simple campaign brief template we can use that gets us to launch in 48 hours.”
- Document Just Enough
- Build “minimum viable processes”—just enough to avoid chaos, not so much that it paralyzes momentum.
- Use async tools like Loom, Notion, or Slack documentation to keep things flexible and living.
- Escalate Thoughtfully if Alignment Fails
- If your manager’s obsession with process becomes a major blocker, it may be time to have a candid, diplomatic conversation.
- Come armed with metrics: show where progress slowed, opportunities were lost, or team morale dropped due to red tape.
- Protect Your Own Time and Energy
- Choose your battles. Not every process hill is worth dying on. Focus your energy on what moves the needle.
- Build your own systems that work within their structure but give you room to deliver.
Final Thoughts
Startups don’t win because of perfect internal playbooks. They win because they out-execute, learn faster, and adapt quickly. Processes that serve that mission are worth having. Those that don’t? Politely push back, reframe, or simplify.
The goal isn’t to be anti-process—it’s to be pro-growth.
If you’re stuck under a process-minded manager, remember: you’re not alone. But with a little strategic navigation, you can still do what you were hired to do—help the company grow.